Service Excellence

Services & Support

We understand that reliable service and comprehensive support are essential for a seamless user experience. Whether you have questions, need troubleshooting assistance, or require technical help, we’re here to ensure that you get the most out of your product.


Warranty Information

Our products comes with a limited warranty that covers manufacturing defects and malfunctions. Please refer to the warranty card or the product manual for detailed information about the warranty coverage period and terms.



Encountering issues with your purchase? Our troubleshooting guide can help you diagnose and resolve common problems. We have step-by-step instructions and tips to get your projector back on track.


Software Updates

We’re committed to enhancing your projector’s performance. Check our website regularly for software updates that can improve features, stability, and compatibility. Follow the instructions provided to easily install the latest updates.


Repair Services

If your product requires repairs beyond what troubleshooting can solve, our authorised service centers are here to help. Locate a service center near you using our online service center finder. Make sure to have your warranty information and proof of purchase ready when seeking repairs.


User Manuals and Documentation

For detailed information about using your product features and settings, consult the user manual provided with your product. You can also find downloadable versions of the manual on our website.


Product Registration

We recommend registering your product on our website. By doing so, you’ll receive important product updates, notifications, and information about special offers directly in your inbox.


Customer Support Hotline

Our friendly and knowledgeable support team is ready to take your call. Feel free to give us a ring during our business hours.

07 5547 5122


Email Support

Prefer to communicate in writing? Send us an email, and we’ll get back to you as soon as possible.